DoorDash CEO Tony Xu announced via Twitter that the company will be changing its model for compensating Dashers (a.k.a. DoorDash drivers and other delivery people). The company faced criticism ...

There’s seemingly no end in sight for DoorDash’s compensation model where it subsidizes driver wages with customer tips. The mildly bright side, however, is that DoorDash is now providing more ...

The controversy stemmed from DoorDash's pay model, which adjusted the amount DoorDash paid out to a delivery driver based on how much a customer tipped.

But if the customer tipped $3 via the app, DoorDash would directly pay the worker only $4, then add on the $3 tip so that the worker would still get only $7.

The customer tipped $3 via the app, but Newman said he still received just $6.85. “Because she tipped $3, DoorDash kicked in only $3.85,” Newman wrote. “She was saving DoorDash $3, not ...

DoorDash to change its controversial tipping ... Take the New York Times reporter who recently set out as a food deliveryman and was guaranteed $6.85 for his first DoorDash order. A customer ...

As the furor grew, one of the companies, Instacart Inc., changed its compensation policies to match some of workers’ demands. Meanwhile, the other company, DoorDash Inc., stood firm. It still uses ...

A DoorDash user is stirring controversy with their “terrible” delivery experience. The customer, writing under the username Jay_Ferg, shared their negative experience on Reddit. According to ...

Food delivery company DoorDash has said it’s reevaluating how it pays workers after outcry over the company’s policy of using customer tips to subsidize base pay. In a series of tweets ...

Doordash responded this afternoon to a restaurant owner’s complaints three days after this news outlet reached out for comment from the San Francisco-based meal-delivery service. In an email ...

The companies — collectively valued for more than $11 billion — acknowledged subsidizing minimum wage guarantees with customer tips. San Francisco Business Times Select a City ...