Lufthansa customer promised reimbursement then later told ‘case closed’ ... Wong received confirmation from Lufthansa customer relations stating he would be fully reimbursed $1,210.07 EUR.

On Aug. 7, 2023, Wong received confirmation from Lufthansa customer relations stating he would be fully reimbursed $1,210.07 EUR. “I get a confirmation saying good news, you’ve been approved ...

The Lufthansa Group has reimbursed €2.7 billion to a total of 6.3 million customers in the wake of the Covid-19 shutdown – though there are still more than one million cases outstanding.

Lufthansa Group chairman and CEO Carsten Spohr, speaking during the company's general meeting, said (25-Jun-2020) it hopes to process the repayment backlog of passenger airfares cancelled due to COVID ...

Berlin, June 7 (BNA): German airline Lufthansa will offer passengers a "return-flight guarantee" during the coronavirus pandemic, CEO Carsten Spohr told German media. "Anyone who wants to go back to ...